At the same time, both HR and business leaders are still expected to effectively monitor and measure work output from employees who are working remotely. In turn, it has given rise to the use of worker surveillance technology that can do anything from log keystrokes, take screenshots, record mouse movements, activate webcams and microphones, or periodically snap pictures without employees knowing. A specific technology called “bossware” is also often used, which is software that allows supervisors to automatically monitor the productivity of their employees. They face unique challenges in being able to gather the data they need while still respecting people’s privacy.
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